Digital Maturity
Assessment

Facilitate
Growth

Increase
Awareness

Accelerate
impact

Streamline
Processes

What Is It?

We are currently in the digital age. Digital technologies are transforming everything around us from the way we think to the way we shop to the way we work. Organizations across the globe are using digital technologies to facilitate growth, increase awareness, accelerate impact and streamline processes.

But, before you can know where to go with your digital strategy, you need to know where you are. This is called digital maturity. 

This digital maturity assessment is a free tool  created to help public libraries measure their digital readiness.

15 Areas of Competence

Digital Maturity Dimensions

01

cULTURE

Does your organization’s culture embrace digital strategy and technologies on all levels?

02

LEADERSHIP

Do you have clear role dedicated to developing and implementing a digital strategy?

03

BUDGET

How much, if any, of your yearly budget is dedicated to launching and managing digital initiatives?

04

INNOVATION

How important is digital innovation in your public library compared to your other initiatives?

05

CAPACITY

How large is the team managing your digital strategy and how well versed are they in digital?

06

RECRUITMENT

How many, if any, roles in your organization require some sort of technical or digital skill set?

07

LEARNING

Do you offer employees varying levels of digital skills training across the library?

08

PROJECT MANAGEMENT

Do you utilize agile principles during library-wide or departmental projects?

09

TECHNOLOGY

Are your digital technologies integrated across your library system and are they secure?

10

DATA

Do you collect and use data across the library system to shape decisions and performance?

11

REPORTING

Does your library system measure against pre-determined KPIs and targets?

12

INSIGHT

Do you gather, analyze and learn from the insights gleamed from the data you collect?

13

COMMUNICATIONS

Does your library system use digital technologies to promote internal and external communications?

14

SERVICE DELIVERY

Does your library system offer digital services to the public and are these services seamless?

15

INTERNAL SYSTEMS

Have you prioritized and implemented internal digital systems across the library?

Your Results

Based on your answers your library system’s digital maturity will be ranked on a certain level. The levels indicate your organization’s commitment to digital.  

Your library system is aware that digital technologies exist but you do not prioritize it. 

Your library system acknowledges digital is important and you’ve begun the investigation process. 

Your library system has implemented several digital solutions, but have yet to fully integrate digital into your organization. 

Your library system is aware of all the benefits it can receive by “going” and “being” digital. And you’ve implemented digital systems throughout the system.

Your library system has not only fully committed to digital, you are leading the industry in digital projects and integrations.

Knowing where you are can help you get to where you want to be

Use the button below to take the free assessment